Storekeeper and Customer Service Representative

Our client is dedicated to providing candle-makers with top-quality wax and other candle-making supplies. Their mission is to enable candle-makers to create exceptional products by offering the finest raw materials available. They aim to assist small, medium and large businesses in Cyprus with a seamless experience in crafting beautiful and delightfully fragrant candles.

They believe in building lasting relationships with their clients, which is why they offer ongoing support and guidance even post-purchase. If you are passionate about applying yourself in a dynamic B2B environment and interested in working in a rapidly growing organization willing to invest in you and hone your skills, then you might be the ideal candidate for the role of Storekeeper and Customer Service Representative.

On our client’s behalf, we are looking for a dedicated Storekeeper and Customer Service Representative to join their team. The successful candidate will work full-time at their new shop, provide excellent customer service, troubleshoot issues, advise clients, and take orders.

• Manage day-to-day operations of the store
• Answer phones and handle client inquiries professionally
• Interact with clients daily, providing support and advice on products
• Troubleshoot customer issues and provide solutions
• Process orders accurately and efficiently
• Maintain inventory and ensure the store is well-stocked
• Assist customers with product selection and provide recommendations
• Handle cash register transactions and maintain accurate records
• Ensure the shop is clean, organized, and visually appealing
• Assist with receiving and unpacking new stock

• Previous experience in retail, customer service, or a similar role
• Strong communication and interpersonal skills
• Ability to multitask and manage time effectively
• Proficiency with point-of-sale systems and inventory management
• Excellent problem-solving abilities
• Ability to work independently and as part of a team
• Friendly, approachable, and customer-focused attitude
• Good communication skills in English and Greek
• Enthusiastic, professional and cooperative nature

• An attractive remuneration package will be offered to the successful candidate according the qualifications and previous experience.
• Full-time, stable employment
• Working hours will be on a shift basis, Monday-Saturday with total working hours not exceeding 40 hours per week
• Full, comprehensive training
• Supportive and friendly work environment
• Benefits: 13th Salary