Store Manager

Retail Limassol

Job Description

Our client is a store founded in 1978 in Limassol with the aim of importing and distributing selected DIY products for professionals and individuals.

Reference #: GC005213

Job Responsibilities

  • Coordinating, supervising, and monitoring store operations to ensure accurate, high-quality execution within set timeframes.
  • Continuously improving processes and systems and managing changes effectively.
  • Ensuring the availability of necessary resources and a suitable work environment for the store’s operations.
  • Communicating the company’s strategic goals to staff and the role of the store in achieving them.
  • Setting store goals and distributing them among the store’s departments.
  • Providing ongoing support and feedback to store staff and addressing professional issues.
  • Evaluating staff members based on the current assessment system.
  • Utilizing and developing the professional skills of the store’s personnel.
  • Motivating department staff to improve performance (quantitative and qualitative).
  • Planning and monitoring work schedules and annual leave for store personnel.
  • Managing the store’s cash register and expenses (e.g., overtime).
  • Resolving administrative issues (e.g., repairs).

Sales & Customer Service

  • Promoting store sales.
  • Encouraging cross-sales for products from other departments.
  • Promoting products on offer.
  • Effectively serving both internal and external customers in-store and over the phone.
  • Preparing and managing order forms and/or customer offers for timely and accurate completion.
  • Informing the Purchasing Department about necessary orders to cover product shortages for existing customer orders.
  • Making recommendations to the Purchasing Department for new products and/or increased needs for existing products.
  • Inspecting returned products.

Organization & Stock Replenishment

  • Ensuring stock accuracy and completeness for correct categorization and timely replenishment.
  • Ensuring accurate and immediate product pricing.
  • Ensuring correct shelf organization according to the given instructions.
  • Submitting timely requests to the Central Warehouse for replenishment.
  • Maintaining workspace cleanliness.

Credit Control

  • Monitoring customer credit balances and managing overages with the Credit Control Department.
  • Tracking shipment waybills to customers to convert them into invoices within company policy time limits.

Health and Safety

  • Implementing and monitoring health and safety policies and procedures, informing the Health & Safety Officer about issues and improvements.
  • Notifying the Health & Safety Officer of any accidents within store premises.
  • Notifying the Health & Safety Officer of any work-related accidents and illnesses among staff.

Other Duties

  • Opening and closing the store.
  • Any other duties assigned by the authorized Supervisory Authority.

Requirements

  • Three years of experience in a similar position.
  • Organizational, communication, interpersonal, and managerial skills.
  • Ability to work under pressure and handle multiple tasks effectively.
  • Proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Outlook).
  • Professional conduct.
  • Fluency in Greek and English.

Academic / Professional Qualifications

  • University degree in Business Administration or a related field.
Benefits:
  • 13th salary.
  • 22 days of leave per calendar year.
  • Discount Card for shopping at the store.
  • Five-day work week from Monday to Sunday with flexible hours.
APPLY FOR THIS JOB