Software Implementation Consultant

Our client was founded 10 years ago and specializes in providing cutting edge solutions to Cypriot companies. Their products focus on the development of Mobility and Cloud applications, with emphasis on Business Intelligence, which aim to directly increase revenue for its clients. The improved revenue is attributed to the increase in sales by the client going fully mobile. This means executing every part of the daily cycle either on the cloud or on a mobile application.

They have offices in Limassol and Nicosia and they offer full solutions for company sales representatives (Mobile Commerce) and for B2B websites.

Their vision is to remove all the paperwork obstacles for companies in Cyprus, so that they can improve both their service, and their competitiveness compared to foreign companies.

As the Company’s client base and demands are rapidly increasing, on behalf of our client, we are looking for a skilled and capable Software Implementation Consultant to join their team and be responsible for managing the implementation of ongoing initiatives for our company, including all phases of the project lifecycle.

• Assist in the implementation of the company software for new and existing customers.
• Conduct thorough needs assessments and gather requirements from customers.
• Design and document implementation plans, timelines, and project scope.
• Configure and customize the software to meet specific customer needs.
• Provide comprehensive training and support to end-users.
• Troubleshoot and resolve implementation issues.
• Monitor and track project progress, ensuring timely delivery and adherence to project plans.
• Proactively identify and communicate potential risks and challenges.
• Contribute to the continuous improvement of implementation processes and best practices.

• Bachelor's degree in any technical field
• 1-2 years of experience in software implementation, consulting, or a related field.
• Relevant certifications (e.g., Project Management Professional) will be considered a plus.
• Strong understanding of project management methodologies.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Outstanding communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong customer service orientation and a commitment to customer satisfaction.