English Customer Support Representative

Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They already have more than 60 well-established partners in the casino vertical. They are currently looking for a motivated and dynamic English Customer Support Representative to join their team in  Larnaka.

• Dealing directly with clients’ queries over chat system, e-mail and phone
• Answering client’s requests
• Promoting products and services to clients
• Optimize customers’ satisfaction
• Interacting with other departments as necessary to meet client’s needs
• Maintaining professionalism at all instances

• Able to work 24/7 shifts on rotation; (08.00 – 16.00, 16.00 – 00.00, 00.00 – 08.00)
• Experience preferred but not mandatory
• Excellent command of English language
• Attention to details and quality of work
• Computer literate and proficient user of excel
• European citizenship

• Career development
• 21 days Paid Annual Leave
• Medical Health Insurance
• Complimentary lunch
• Team Building Activities
• Monetary voucher on Birthdays and additional occasions
• Employee Discounts on a wide range of products and services (from Health & Wellness and Fitness to Beauty and Food & Beverages)
• Referral Bonus
• Paid Training
• Unlimited daily snacks and beverages
• Supportive and positive working environment