Back Office Officer

Our client is a global organisation rapidly expanding to meet the demands of our ever-growing clientele base. Their Cyprus office, is just starting up, presenting a unique opportunity to be a founding member and work actively within the core of the business. With this, internal growth is not only welcomed but also encouraged, providing our employees with the opportunity to grow, develop and succeed in their current role and any future roles they might have. This position offers not only career development opportunities but also the chance to be part of a fun, dynamic team that collaborates to support our clients.

The company has offices located in Australia, Singapore, UK, and Cyprus. They are looking for a responsible and detail oriented professional with experience in the Finance and/or Investment industry to join their team in Limassol

• Monitor all incoming transactions of the clients
• Run electronic verification
• Request and review KYC documents
• Ensuring quality customer support through live chats, emails, and phone
• Managing and updating customer records
• Ensuring that documentation is kept up to date and accurate, in compliance with regulations
• Handling back office queries

• Has work experience in a similar field or industry
• Proficient user of Microsoft Office tools
• Excellent communication skills
• Strong team player
• Maintains contact with existing clients to ensure high levels of client satisfaction
• Provides general information regarding the company platforms and services offered
• Delivers service and support to customers through live chats, emails, phone calls, and meetings

• An attractive remuneration package will be offered to the successful person.