Arabic Retention Officer

Sales/Business Development Limassol

Job Description

Our client is a well-established investment firm currently looking to grow their team in Limassol. They’re looking for Arabic speakers with experience in the Forex industry specifically in a Retention role to join their team.

Reference #: GC005415

Job Responsibilities

  • Manage client relationships across multiple language markets, ensuring high levels of satisfaction and loyalty.
  • Act as the main point of contact for clients, offering support and promoting company products.
  • Conduct regular meetings and maintain high standards of client acquisition, retention, and reactivation.
  • Educate clients on product use and trading strategies.
  • Cross-sell additional services to provide value and optimize client portfolios.

Requirements

  • Fluent in English and Arabic.
  • Proven experience in retention or customer-facing roles.
  • Strong organizational and communication skills.
  • Background in Economics or Finance is a plus.
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