Sales Manager

Our client is a store founded in 1978 in Limassol with the aim of importing and distributing selected DIY products for professionals and individuals. The Sales Manager will ensure the smooth operation of the sales departments and the effective management of department staff to achieve desired results.

Department Management

• Coordinate, oversee, and monitor departmental tasks to ensure accurate, high-quality, and timely completion.
• Continuously improve processes and systems, and manage changes effectively.
• Ensure the availability of necessary tools and a suitable working environment for departmental operations.
• Communicate company strategic goals to staff and emphasize the role of departments in achieving them.
• Set departmental goals and allocate them among staff members.
• Provide continuous support and feedback to team members and resolve professional issues.
• Evaluate staff members according to the company’s performance evaluation system.
• Develop and utilize the professional skills of departmental staff.
• Motivate staff members to improve their performance (both quantitatively and qualitatively).
• Ensure timely preparation, entry, and tracking of work schedules and annual leave for departmental staff.
• Ensure adherence to company health and safety policies and procedures.

Sales & Customer Service

• Promote store sales.
• Encourage cross-selling of products from other departments.
• Promote products on special offers.
• Provide effective customer service (both in-store and over the phone).
• Prepare and manage customer order forms and/or quotes for accurate and timely completion.
• Inform the Purchasing Department of necessary purchases to address product shortages for existing customer orders.
• Suggest new products or increased stock for existing products to the Purchasing Department.
• Inspect returned products from customers.

Organization & Restocking

• Ensure inventory accuracy and completeness to facilitate proper classification and timely restocking.
• Guarantee accurate and immediate placement of product prices.
• Ensure proper shelf arrangement according to given guidelines.
• Submit replenishment requests to the Central Warehouse on time.
• Maintain a clean workspace.

Health & Safety

• Implement and monitor company health and safety policies and procedures, informing the Health & Safety Officer of any identified issues or improvements.
• Report workplace accidents to the company’s Health & Safety Officer.
• Notify the Health & Safety Officer of work-related accidents or illnesses among staff.

Other Duties

• Open and close the store as required.
• Perform any additional tasks assigned by the supervisor.

Experience / Knowledge / Abilities:

• Three years of experience in a similar role.
• Organizational, communication, interpersonal, and managerial skills.
• Ability to work under pressure and manage multiple tasks effectively.
• Proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Outlook).
• Professional demeanor.
• Fluency in Greek and English.

Academic / Professional Qualifications:

• Degree or diploma in Business Administration or a related field.

Compensation

• 13th-month salary
• 22 days of annual leave
• Discount card for shopping at the shop
• Five-day workweek (Monday to Sunday) with flexible hours